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Type:

Supplier Performance Evaluation Record (SEL)

Duration:

Wed, 14/05/2014 (All day)

Project:

ISMS & ISO 9000 Project

Department :

Customer Service

Effected Process :

Inquiry

Supplier Evaluation Record Info

Related Supplier Evaluation Event:

Vendor Evaluation

Supplier Name:

XYZ Supplier

Account Management Responsiveness (35% Weighting)

Supplier understands company's requirements:

2 Barely meets

Supplier contact is knowledgeable on product/services:

2 Barely meets

Supplier communicates all relevant information efficiently:

2 Barely meets

Company can easily find right supplier contact when needed:

2 Barely meets

Supplier provides information on "best in class" practices:

2 Barely meets

Account Management Cumulative Score:

Customer Service, Quality & Delivery (25% Weighting)

Deliveries are prompt, complete and free of defects:

3 Meets some

Delivery documentation is detailed and correct:

3 Meets some

Products and/or service meet expectations:

3 Meets some

Supplier provides proper support:

3 Meets some

Supplier handles concerns/issues appropriately:

3 Meets some

Supplier meets service/support commitments:

3 Meets some

Customer Service Cumulative Score:

Financial (20% weighting)

Value of supplier's products/technologies/services is high:

1 Does not meet

Proposals/Invoices are accurate timely:

5 Fully meets

Supplier's pricing is competitive:

5 Fully meets

Reports are prepared on a monthly and ad hoc basis:

2 Barely meets

Financial Cumulative Score:

Relationship (20% Weighting)

The working relationship with supplier contacts is strong:

2 Barely meets

Overall, the relationship with supplier is good:

3 Meets some

We would renew contract(s) with supplier:

5 Fully meets

Relationship Cumulative Score:

Total Score:

Required Info

Priority:

Low

Progress:

100%

Status:

Open

Assignees User:

admin9000

Priority:	High	»	Low
Progress:	40%	»	100%
Department :		»	+Production

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