Revision of Asim Khan from Thu, 15/05/2014 - 5:52pm

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Type:

Audit Non-Conformance Record (NCR)

Duration:

Thu, 15/05/2014 - 5:00am

Project:

ISMS & ISO 9000 Project

Department :

Customer Service

Audit Scope:

ISO 9001:2008 Standard

Description :

What is the problem

Audit Non-Conformance Record Info

Nature of Non-conformance:

Standard

NC Type:

Opportunity for Improvement

Auditee Name:

Don Richard

ISO 9001:2008 Clause Reference:

4. Quality Management System
4. Quality Management System›4.1 General requirements
4. Quality Management System›4.1 General requirements›4.1 a) identified the processes needed for the quality management system and their application throughout the organisation;
8 Measurement, analysis and improvement
8 Measurement, analysis and improvement›8.1 General. The organization shall plan and implement the monitoring, measurement, analysis and improvement processes needed:
8 Measurement, analysis and improvement›8.1 General. The organization shall plan and implement the monitoring, measurement, analysis and improvement processes needed:›This shall include determination of applicable methods, including statistical techniques, and the extent of their use.