Management Representative Account
ISO 9001 2008 requires under clause 5 Management Responsibility:
5.5.2 Management Representative
Top management shall appoint a member of the organization's management who, irrespective of other responsibilities, shall have responsibility and authority that includes
a) ensuring that processes needed for the quality management system are established, implemented and maintained,
b) reporting to top management on the performance of the quality management system and any need for improvement, and
c) ensuring the promotion of awareness of customer requirements throughout the organization.
The responsibility of a management representative can include liaison with external parties on matters relating to the quality management system.
Management Representative is authorized to Create/Edit/View/Delete following activities:
- Setup Company (Designation, Departments, Processes)
- Add/Create Users to the Group/Company
- Add Employee
- View System Analysis Reports
- Plan Events (meetings, audit, training)
- Create Task Record related to the Event
- Update and Assign Task
- Monitor Progress of Task
- Create Documents (Procedures, job descriptions, formats, others)
Publish, Distribute, Approve and Obsolete all Documents - Create Contacts (Employee, Customer, Suppliers)
- Create Work Order and Update Status
- Create Products & Items
- Create Memo
- Manage Internal Communication
- Manage Machine and Equipment Record
- Manage Product Non-Conformance
- Monitor Processes Non-Conformance
- Manage KPI (Tasks completion time)
- Manage Audit and Reports
- Manage Employee Trainings
Note: The Management Representative accounts are valid for one year and subject to renewal at 50% discount.