MANAGEMENT REVIEW MEETING-2016 | CompanyCertification® Scheme

Type:

Management Review Meeting Record (MRM)

Duration:

Sat, 10/09/2016 (All day)

Project:

Jazaa HACCP+ISO 9001 Project

Department :

All Departments

Effected Process :

Processing

Effected Process :

Purchase

Effected Process :

Storage

Effected Process :

Management Representative activity

Effected Process :

Customer Related Processess

Management Review Meeting Record Info

Related Management Meeting Event:

MANAGEMENT REVIEW MEETING-2016

Meeting Location:

Head Office

Meeting Attended By:

C.E.O

Meeting Attended By:

GM Sales Marketing & Commercial

Meeting Attended By:

Zonal Sales Manager(south)

Meeting Attended By:

Asst.Brand Manager

Meeting Attended By:

Zonal Sales Manager(Center)

Meeting Attended By:

Dpty. Manager (HoReCa)

Meeting Attended By:

QA Officer

1. Actions from previous meeting:

This is the 01st MRM meeting on above mentioned agendas of QMS after induction of Company Certification Scheme. The next meeting shall be held after one year tentative in September, 2017.

2. Internal Audit Results:

The result of the Internal Audits for ISO 9001:2008 QMS audit presented by the Management Representative. The results found satisfactory. A total of One (01) NCR against the QMS requirements have been documented in the internal audit conducted on 01-09-2016. Management Representative also told about the upcoming certification audit by Third Party Auditing Firm in September 2016. Decision: CEO appreciated the efficiency of Management Representative and his team for prompt action on NC raised during Internal Audit. CEO told the Management Representative to get ready for the certification audit by Third Party Auditing Firm.

3. Customer complaints:

No critical or major customer complaint received from last three months after the implementation of the management system. Decision: CEO appreciated the work of all concerned and told them to continue this work.

4.Company Performance (Client Satisfaction):

Reviewed the customer feedback that was received. It was found that a good level of customer satisfaction continues to be perceived with the service and products provided by us. Decision: CEO appreciated the work and told the management to continue this work. Director told that in next MRM he will see the Analysis of Customer Feedback.

5. Trends in Non-conformances:

Quality Officer told that the Quality Control System at the warehouse is good and no minor or major non conformity found during last three months.

6. Company Training Requirements:

The Management Representative informed that the training needs (TNA) of all employees has been assessed & training facility will be provided to all concerned directly affecting the services quality.

7. Approved Suppliers / Contractors:

All the suppliers are assessed before doing business with them and before entering the approved vendor list. The supplier evaluation also discussed and found to be conducted once in a year on the basis of Quality of Product, Price & Delivery Time.

8. Satus of Corrective & Preventive Actions / Suggestions:

Management Representative told that CPA against the non-conformity found in internal audit have been successfully closed. No other CAPA is initiated as the system is in compliance with the established QMS. Decision: CEO appreciated this culture of CAPA in the company and told the Management Representative & present members to take serious steps to close the CPAR if raise in near future.

9. The applicability of the Quality Policy:

Management Representative discussed the Quality policy and its status of availability. Organization shall keep evaluating the policies for improvement along with implementation and appearance according to it for entire organization. Further continuing he said objectives for Quality has been established. The status of the objectives is in progress and follow-up for the status is being monitoring. Decision: CEO told all the members to take necessary actions to achieve the Objects well before time.

10. Resources:

Top Management of JAZAA FOODS has developed and will make it sure that resources are available for the maintenance of infrastructure and will provide the resources for establishment, management and maintenance work environment needed to implement the requirements of QMS Systems.

Required Info

Priority:

Normal

Progress:

100%

Status:

Closed and Verified

Actual Close Date:

10-09-2016

Action Verified by:

GM Sales Marketing & Commercial