CONTRACT REVIEW
2.0 Responsible
C.E.O. / Marketing Manager
3.0 Procedure
3.1 (Export Orders)
3.1.1 Upon receipt of order Marketing manager prepares sales order (MKT/04/001). And write down all order detail / specification reference on it.
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3.1.2 Review the contents of the order required by the customer including the delivery and post-delivery activities and obtain further clarifications or any additional requirements, from the customer if needed.
3.1.3 
The organization determines the statutory and regulatory requirements and previous differences have been resolved if any, prior to the commitment with the customer.
3.1.4 Maintain a record of all clarifications in the customer file; either telephonic, verbal through customer’s local agent or written messages.
3.1.5 Consolidate the customer’s requirements with the production-scheduling sheet (PRD/04/002) and capability matrix (PRD/04/521 Shoe & PRD/04/231 GMT) to finalise the order taking into account process capability.
3.1.6 Prepare a Pro-forma Invoice (MKT/04/003) containing quantity, product specifications, price and shipment dates and send it for customer’s approval. Performa invoice is sent to the customer if necessary, otherwise buyer’s purchase order is enough to proceed further.
3.1.7 On receipt of customer’sapproval, the contract is deemed effective, and planning sheet is prepared.
3.2 Amendments to the Contract
3.2.1 No amendments to a contract are permissible, however, both Lyra and customer may raise an amendment proposal.
3.2.2 All such amendments shall be raised on contract amendment form (MKT/04/002) by the C.E.O / Marketing Manager.
3.2.3 The amendment is sent to the customer for approval and a copy of the same is kept in the customer file. Planning sheet amended or amended planning sheet (PRD/04/209 GMT & PRD/04/504 Shoe) is prepared and distributed to concerned personal if the amendment is acceptable to both i.e. customer and Lyra.
3.2.4 The contract shall be deemed amended only upon confirmation of proposed amendment by the customer, record of which shall be maintained.
3.3 Procedure (Local Orders)
3.3.1 Local orders for shoes & garments are usually processed on tender.
3.3.2 
The C.E.O./Marketing Manager reviews tender for capability of supplying such item and the same procedure is followed as defined in the above mentioned paragraphs 3.1.2 & 3.1.3.
3.3.3 Before submitting tender documents, the Marketing Manager/C.E.O. thoroughly reviews the capability of producing such item within the delivery period.
3.3.4 The Marketing Manager in compliance with the requirement of the tender prepares tender documents. Tender enquiries are usually received with item specifications so the tender sample is prepared accordingly. All sample requirement details are filled in the Trim/Costing Card No. (PRD/04/201 (Garment) & PRD/04/502 (Shoe)). Pattern Maker is responsible for sampling and maintains record.
3.3.5 If tender authorities are required to submit more samples, then necessary instructions are passed to the Pattern Maker.
3.3.6 After award of tender, a contract is received from the customer. Contract is thoroughly reviewed by the C.E.O. & Marketing Manager. If contract is acceptable, C.E.O. signs the contract and it is forwarded to the customer, keeping one copy with us. In case if any clause of contract are not acceptable, C.E.O. / Marketing Manager ask customer to clarify/amend/delete the clause from the contract. If customer does not agree to clarify/amend/delete such clause, the C.E.O. has to decide whether the contract is to be accepted or not.
3.4 Amendments to the Contract
3.4.1 No unilateral amendments to a contract are normally made. However, both Lyra and the customer may raise an amendment proposal. Amendment request is transmit through formal letter, fax etc.
3.4.2 The contract shall be deemed amended only upon confirmation of proposed amendment by the customer. The record of which shall be maintained.
3.4.3 After confirmation and receipt of order Marketing manager prepares sales order (MKT/04/001). And write down all order detail / specification reference on it and forwarded to the production manager shoe or garment.