Outsourced Processes Procedure
ISO Document Type:
Procedure (PRO) Purpose & Scope:
1. SUMMARY
1.1. The purpose of this procedure is to define critical processes provided by outsourced third parties, and the controls used to ensure the quality of the outputs of such processes.
1.2. The Purchase Manager is responsible for implementation and management of this procedure.
1.
OUTSOURCED PROCESS TABLE
|
Outsourced Process |
Providers |
Control Methods |
|
Calibration services |
Instrument Crafts |
· Review all incoming calibration certificates for compliance |
|
Inspection & Testing
|
SGS Pakistan |
· Require labs to hold active ISO 17025 accreditation. · Define requirements in a maintenance contract with supplier |
|
Contract internal auditing |
ISO Xpert |
· Auditors shall have Lead Auditor certificate issued by IRCA · All audit reports shall be reviewed prior to internal distribution |
|
ERP/Consultant |
Abacus |
· Certified SAP consultant/reseller
|
|
Certification |
NQA |
· “UKAS” Accreditation required |
|
Shipment |
TCS / DHL |
· Couriers |