1. SUMMARY
1.1. This procedure defines the process and methods receiving incoming purchased product, and for verifying incoming purchased product to ensure it meets requirements.
1.2. The Store Keeper is responsible for implementation and management of receiving activities.
1. PROCEDURE: RECEIVING
1.1. Incoming items are received from various shipping carriers and staged for receiving.
1.2. The Receiving Clerk will conduct an immediate visual examination of the packaging of each received item, looking for obvious damage. If such damage is found, the Receiving Clerk will hold the driver, and notify Purchasing if an immediate refusal should be conducted.
1.3. Once items are accepted without any visual damage, the driver may leave.
1.4. The Store Keeper will then conduct an incoming receiving inspection for each package, checking the following against the Purchase Order .
· Correct quantity received
· Correct items received
· Items received on time or late
· Obvious damage to items inside the packaging.
· Items on backorder
1.5. Any problems will be noted on the [Incoming Inspection Report] and Purchasing alerted. Purchasing will advise the Store Keeper as to what actions to take. In the interim, the questionable received items must be segregated away from accepted items, and marked or tagged as “AWAITING DISPOSITION” or similar language.
1.6. Depending on the severity of the problem, Purchase may alert the supplier and attempt to resolve the issue over the phone, or may submit a full Supplier Corrective Action Request (SCAR) per the procedure Corrective Action Procedure.
1.7. The Incoming Inspection Report shall be used to track the quality of products received by suppliers; this form is then summarized or sent to Purchasing for evaluation and consideration of any changes to the supplier’s current approval status in the Approved Vendor List on ERP.
1.8. Once items are deemed acceptable, Receiving will determine if the items require additional precision inspection by QC. If so, these items shall be sent to QC for dimensional or precision inspection. QC will notify the Store Keeper of the results of the inspection, and allow release if they are acceptable. If the items are unacceptable, the controls set forth in the procedure Control of NCP Procedure are to be followed.
1.9. Store Keeper will maintain records of inspections of incoming items.
1.10. For accepted items, the Goods Receiving Note will be make by Store Keeper in ERP.
1.11. Accepted items may then be staged for routing to the appropriate location, either to inventory or to the buyer.
1.12. Items entered into inventory shall be marked with the material or item number or description, if the packaging does not already include this information.
1.13. The ERP system will be updated with the location where the items have been placed in inventory, along with the quantity added.
1.14. Any received certificates of conformity, test reports, certificates of analysis, etc. will be forwarded to QC for review. QC will review these reports for adequacy and to ensure they reflect the actual lot received. If there are any problems, QC or Purchase Manager will notify the supplier to submit a corrected certificate. If the certificate is acceptable, QC or Purchase Manager will stamp or initial the report, and file it accordingly.
1.15. All items are to be handled carefully, in a manner that will not introduce damage, foreign objects, or deterioration.
1.16. No product may be released to production prior to receiving inspection.
1.17. Items with a shelf life (expiration date) are to be labeled with an expiration sticker, based on the manufacturer’s product guidelines, unless such a label has been affixed by the manufacturer. Lyra (Pvt) Ltd management may override manufacturer guidelines for expiration if they document the basis for doing so and maintain this on file in Purchasing.
1.18. Tools received with calibration certificates, or those tools which are known to need calibration, must be submitted to QC for inclusion in the calibration records prior to delivery to the buyer. See the section on calibration in the Quality Manual for more details on calibration activities.
1.19. Management will use information provided by Receiving and Purchasing on supplier incoming inspection results to re-evaluate suppliers and adjust supplier ratings accordingly.