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Al-Amir Communication

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Al-Amir Communication

Type: 
Supplier Performance Evaluation Record (SEL)
Duration: 
Sat, 01/04/2017 (All day) - Sat, 29/04/2017 (All day)
Project: 
ISO 9001:2008 & 2015 (PPF)
Department : 
Administration
Description : 
Provide Communications & CCTV Services
Supplier Evaluation Record Info
Related Supplier Evaluation Event: 
Supplier Evaluation Plan - 2017
Supplier Name: 
Al-Amir Communication
Customer Service, Quality & Delivery (25% Weighting)
Deliveries are prompt, complete and free of defects: 
5 Fully meets
Delivery documentation is detailed and correct: 
4 Meets most
Products and/or service meet expectations: 
5 Fully meets
Supplier provides proper support: 
5 Fully meets
Supplier handles concerns/issues appropriately: 
4 Meets most
Supplier meets service/support commitments: 
5 Fully meets
Customer Service Cumulative Score: 
32
Financial (20% weighting)
Value of supplier's products/technologies/services is high: 
5 Fully meets
Proposals/Invoices are accurate timely: 
4 Meets most
Supplier's pricing is competitive: 
5 Fully meets
Reports are prepared on a monthly and ad hoc basis: 
5 Fully meets
Financial Cumulative Score: 
19
Relationship (20% Weighting)
The working relationship with supplier contacts is strong: 
5 Fully meets
Overall, the relationship with supplier is good: 
5 Fully meets
We would renew contract(s) with supplier: 
5 Fully meets
Relationship Cumulative Score: 
15
Total Score: 
75
Required Info
Priority: 
Normal
Progress: 
100%
Status: 
Closed and Verified
Actual Close Date: 
22-03-2017
Action Verified by: 
Manager Administration