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Customer Feedback Record - 2018 for Fatima Jinnah University

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Customer Feedback Record - 2018 for Fatima Jinnah University

Type: 
Customer Feedback Record (CFB)
Duration: 
Mon, 01/10/2018 (All day) - Wed, 31/10/2018 (All day)
Project: 
ISO 9001:2008 & 2015 (PPF)
Department : 
Marketing
Effected Process : 
Inquiry
Remarks: 
There is a need to improve your technical expertise, specially in the field of composing and designing so that the final product can be improved many folds in quality.
Customer Feedback Record Info
Related Customer Feedback Event: 
Customer Feedback Plan - 2018
Contact Person Name: 
Admission Office
Designation : 
Admission Officer
How long have you been our customer?: 
6 months-1 year
How satisfied are you with our products/services?: 
Very Satisfied
Please rate our company on the following attributes:
Friendliness of our staff: 
Very Satisfied
Knowledge of our staff: 
Somewhat Satisfied
Quality of Services: 
Very Satisfied
Our Pricing: 
Very Satisfied
Meeting completion date: 
Very Satisfied
Workmanship and attention to detail: 
Somewhat Satisfied
Would you recommend our company's product/service to others?: 
Yes
Which product/service you prefer purchasing from us: 
Offset Printed Material
Overall Customer Score: 
33
Required Info
Priority: 
High
Progress: 
100%
Status: 
Closed and Verified
Actual Close Date: 
05-10-2018
Action Verified by: 
Management Representative (MR)