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Customer Feedback Record-2019 (FJWU)

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Customer Feedback Record-2019 (FJWU)

Type: 
Customer Feedback Record (CFB)
Duration: 
Tue, 01/10/2019 (All day) - Thu, 31/10/2019 (All day)
Project: 
ISO 9001:2008 & 2015 (PPF)
Department : 
Marketing
Effected Process : 
Inquiry
Add Next Due Date: 
Yes
Event Reminder Date (optional): 
Fri, 02/10/2020 (All day)
Remarks: 
Satisfactory Performance, but needs improvements in technical skills of the staff / designers.
Customer Feedback Record Info
Related Customer Feedback Event: 
Customer Feedback Plan - 2019
Designation : 
Secretary
How long have you been our customer?: 
More than 5 years
How satisfied are you with our products/services?: 
Somewhat Satisfied
Please rate our company on the following attributes:
Friendliness of our staff: 
Somewhat Satisfied
Knowledge of our staff: 
Very Satisfied
Quality of Services: 
Somewhat Satisfied
Our Pricing: 
Somewhat Satisfied
Meeting completion date: 
Very Satisfied
Workmanship and attention to detail: 
Somewhat Satisfied
Would you recommend our company's product/service to others?: 
Yes
Which product/service you prefer purchasing from us: 
Offset Printed Material
Overall Customer Score: 
30
Required Info
Priority: 
High
Progress: 
100%
Status: 
Closed and Verified
Actual Close Date: 
17-10-2019
Action Verified by: 
Management Representative (MR)