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Customer Feedback Record-2019 (Pakistan Post)

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Customer Feedback Record-2019 (Pakistan Post)

Type: 
Customer Feedback Record (CFB)
Duration: 
Tue, 01/10/2019 (All day) - Thu, 31/10/2019 (All day)
Project: 
ISO 9001:2008 & 2015 (PPF)
Department : 
Marketing
Effected Process : 
Inquiry
Add Next Due Date: 
Yes
Event Reminder Date (optional): 
Fri, 02/10/2020 (All day)
Remarks: 
The firm has the capacity to deliver standard quality in printing. The firm has quality of work in printing. Firm is recommended for quality work in printing.
Customer Feedback Record Info
Related Customer Feedback Event: 
Customer Feedback Plan - 2019
Contact Person Name: 
Mr. Zakirullah
Designation : 
Assistant Deputy Director General (P)
How long have you been our customer?: 
More than 5 years
How satisfied are you with our products/services?: 
Very Satisfied
Please rate our company on the following attributes:
Friendliness of our staff: 
Very Satisfied
Knowledge of our staff: 
Very Satisfied
Quality of Services: 
Very Satisfied
Our Pricing: 
Very Satisfied
Meeting completion date: 
Very Satisfied
Workmanship and attention to detail: 
Very Satisfied
Would you recommend our company's product/service to others?: 
Yes
Which product/service you prefer purchasing from us: 
Offset Printed Material
Overall Customer Score: 
35
Required Info
Priority: 
High
Progress: 
100%
Status: 
Closed and Verified
Actual Close Date: 
03-10-2019
Action Verified by: 
Management Representative (MR)