Eastern Roller Services (Evaluation-2015) | CompanyCertification® Scheme

Type:

Supplier Performance Evaluation Record (SEL)

Duration:

Fri, 20/11/2015 (All day)

Project:

ISO 9001:2008 & 2015 (PPF)

Department :

Management

Supplier Evaluation Record Info

Related Supplier Evaluation Event:

Supplier Evaluation (2015)

Supplier Name:

Eastern Roller Services

Account Management Responsiveness (35% Weighting)

Supplier understands company's requirements:

4 Meets most

Supplier contact is knowledgeable on product/services:

4 Meets most

Supplier communicates all relevant information efficiently:

5 Fully meets

Company can easily find right supplier contact when needed:

3 Meets some

Supplier provides information on "best in class" practices:

3 Meets some

Account Management Cumulative Score:

Customer Service, Quality & Delivery (25% Weighting)

Deliveries are prompt, complete and free of defects:

5 Fully meets

Delivery documentation is detailed and correct:

4 Meets most

Products and/or service meet expectations:

3 Meets some

Supplier provides proper support:

4 Meets most

Supplier handles concerns/issues appropriately:

5 Fully meets

Supplier meets service/support commitments:

4 Meets most

Customer Service Cumulative Score:

Financial (20% weighting)

Value of supplier's products/technologies/services is high:

4 Meets most

Proposals/Invoices are accurate timely:

2 Barely meets

Supplier's pricing is competitive:

3 Meets some

Reports are prepared on a monthly and ad hoc basis:

5 Fully meets

Financial Cumulative Score:

Relationship (20% Weighting)

The working relationship with supplier contacts is strong:

5 Fully meets

Overall, the relationship with supplier is good:

5 Fully meets

We would renew contract(s) with supplier:

4 Meets most

Relationship Cumulative Score:

Total Score:

Required Info

Priority:

Normal

Progress:

100%

Status:

Closed and Verified

Actual Close Date:

06-08-2015

Action Verified by:

General Manager