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HomeISO 9001:2008 Reference7 Product realization7.2 Customer-related processes

7.2.1 Determination of requirements related to the product

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7.2.1 Determination of requirements related to the product

a) requirements specified by the customer, including the requirements for delivery and post-delivery activities,

b) requirements not stated by the customer but necessary for specified or intended use, where known,

c) statutory and regulatory requirements applicable to the product, and

d) any additional requirements considered necessary by the organization.