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ISO 9001:2008 Reference
7 Product realization
7.2 Customer-related processes
7.2.2 Review of requirements related to the product
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7.2.2 Review of requirements related to the product
The organization shall review the requirements related to the product. This review shall be conducted prior to the organization's commitment to supply a product to the customer
Where the customer provides no documented statement of requirement, the customer requirements shall be confirmed by the organization before acceptance.
Records of the results of the review and actions arising from the review shall be maintained (see 4.2.4).
Where product requirements are changed, the organization shall ensure that relevant documents are amended and that relevant personnel are made aware of the changed requirements.