Skip navigation
Toggle
Translate
Log in
Home
ISO 9001:2008 Reference
7 Product realization
7.2 Customer-related processes
7.2.3 Customer communication
Posts
Files
Help
There is currently no content to view in this section.
Need help?
7.2.3 Customer communication
The organization shall determine and implement effective arrangements for communicating with customers in relation to
a) product information,
b) enquiries, contracts or order handling, including amendments, and
c) customer feedback, including customer complaints.