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ISO 9001:2008 Reference
8 Measurement, analysis and improvement
8.2 Monitoring and measurement
8.2.4 Monitoring and measurement of product
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8.2.4 Monitoring and measurement of product
The organization shall monitor and measure the characteristics of the product to verify that product requirements have been met.
Records shall indicate the person(s) authorizing release of product for delivery to the customer (see 4.2.4).
The release of product and delivery of service to the customer shall not proceed until the planned arrangements (see 7.1) have been satisfactorily completed