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ISO 9001:2008 Reference
8 Measurement, analysis and improvement
8.2 Monitoring and measurement
8.2.4 Monitoring and measurement of product
The release of product and delivery of service to the customer shall not proceed until the planned arrangements (see 7.1) have been satisfactorily completed
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The release of product and delivery of service to the customer shall not proceed until the planned arrangements (see 7.1) have been satisfactorily completed
unless otherwise approved by a relevant authority and, where applicable, by the customer.