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ISO 9001:2008 Reference
8 Measurement, analysis and improvement
8.4 Analysis of data
Tagged "The organization shall determine, collect and analyse appropriate data to demonstrate the suitability and effectiveness of the quality management system"
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The organization shall determine, collect and analyse appropriate data to demonstrate the suitability and effectiveness of the quality management system
and to evaluate where continual improvement of the effectiveness of the quality management system can be made.