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ISO 9001:2008 Reference
8 Measurement, analysis and improvement
8.5 Improvement
8.5.1 Continual improvement
The organization shall continually improve the effectiveness of the quality management system through the use of
the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review.
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the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review.