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ISO 9001:2008 Reference
8 Measurement, analysis and improvement
8.5 Improvement
Tagged "8.5.3 Preventive action"
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8.5.3 Preventive action
The organization shall determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence.
Preventive actions shall be appropriate to the effects of the potential problems. A documented procedure shall be established to define requirements for