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ISO 9001:2008 Reference
4. Quality Management System
4.2 Documentation requirements
Tagged "4.2.4 Control of records"
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4.2.4 Control of records
Records established to provide evidence of conformity to requirements and of the effective operation of the quality management system shall be controlled.
The organization shall define the controls needed for the identification, storage, protection, retrieval, retention and disposition of records.
Records shall remain legible, readily identifiable and retrievable.