Skip navigation
Toggle
Translate
Log in
Home
ISO 9001:2008 Reference
5. Management responsibility
5.5 Responsibility, authority and communication
5.5.2 Management representative
Posts
Files
Help
There is currently no content to view in this section.
Need help?
5.5.2 Management representative
Top management shall appoint a member of the organization's management who, irrespective of other responsibilities, shall have responsibility and authority that includes
a) ensuring that processes needed for the quality management system are established, implemented and maintained,
b) reporting to top management on the performance of the quality management system and any need for improvement, and
c) ensuring the promotion of awareness of customer requirements throughout the organization.